Privacy Policy

www.woodee.com.au

At Woodee we value the trust of our customers, suppliers and associated parties. To earn your trust, we respect your privacy in handling personal information relating to you and your transactions with us.

Our Privacy Policy explains the types of information we collect, how and why we collect information and how you may access and update personal information.

What we collect

We collect the following personal information:

• Customer name, address, contact details (including phone, fax and email) and trade references
• Names and addresses of the directors, proprietors and owners of corporate customers and any personal guarantors, which are collected as a part of our credit application processes

How we use and collect personal information

The personal information is collected for the purposes of fulfilling your requests for products and services, performing the necessary credit checks in accordance with our credit application processes, marketing our goods and services (including direct marketing) and receiving payment. Woodee may collect your personal information directly from you, when you place an order, where you access and interact with the website or with the Woodee Customer Service or Credit team.

Marketing

Personal information is used by Woodee for its legitimate business purposes, as disclosed at the time of collection. It is also used for ancillary purposes such as locating and identifying you and for servicing our relationship with you. Your contact details may also be used by us for the purposes of sending marketing correspondence to you. You may make a request to us not to receive direct marketing communications. To "opt-out" of receiving marketing materials email us at marketing@woodee.com.au.

Woodee undertakes not to sell, rent, or trade personal information. We will not disclose personal information to third parties for them to market goods and services to you. We will not otherwise use or disclose your personal information unless the use or disclosure is authorised under the Australian Privacy Principles.

Some examples of where use or disclosure is authorised under the Australian Privacy Principles are:

• Use or disclosure is required or authorised by or under law
• Use or disclosure is necessary to prevent a threat to life, health, or safety
• Use or disclosure is necessary to investigate suspected unlawful activity, to prevent or detect a criminal offence or serious improper conduct
• Use or disclosure is reasonably necessary for the conduct of or preparation for court proceedings; or
• You have consented, either expressly or impliedly, to us disclosing the information about you.

How secure is the data collected

Woodee is committed to keeping secure the data you provide us, and we will take all reasonable precautions to protect your personal information from loss, misuse or unauthorised access or alteration.

Changes to This Policy

Woodee may make changes to this Privacy Policy from time to time. This Privacy Policy was last amended on 18 September 2024

Contact Us About Privacy

If you would like further information regarding this Privacy Policy or if you believe that the privacy of your personal information has been compromised, please contact the Privacy Officer by email at marketing@winc.com.au.

Should you not be satisfied with the outcome, you may contact the Office of the Australian Information Commissioner.